An agency of the Ministry of Industry, Investment & Commerce, the JBDC is Jamaica’s premier business development organisation working collaboratively with government, private sector, as well as, academic, research and international communities.
Privacy Policy
Effective Date: August 2025
At Jamaica Business Development Corporation (JBDC), we respect your privacy.
We are committed to safeguarding your personal data or personally identifiable information (“PII”) by ensuring that it is handled securely and responsibly, in accordance with the Jamaica Data Protection Act, 2020 and other applicable legislation. This Privacy Policy applies to the personal data that we collect and handle for the purposes of maintaining and providing our services. This policy outlines how we collect, use, disclose and protect your personal data.
Data We Collect
Personal data is collected by our employees.
Personal data is also collected through our website.
We collect personal data that is necessary for the provision of our services, to comply with our legal, regulatory or security obligations and to improve customer experience. The information we collect may include:
- Contact Information (e.g. name, company name, address, telephone number, email address)
- Age
- Date of Birth
- Gender
- Identification Information (e.g. Taxpayer Registration Number (TRN), Business TRN, Government Issued IDs, passport, driver’s license, ID card details)
- IP address
- Banking Details necessary for online transactions
- Transactional Data
We also partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. For more information about what personal data Microsoft collects visit the Microsoft Privacy Statement.
Use of Personal Information
We use your personal data for legitimate business purposes, including to:
- verify identities
- provide, operate, maintain, improve, personalise and expand our website
- provide services and fulfill contractual obligations
- develop new products, services, features and functionality
- facilitating any necessary registration
- processing transactions and/or payments
- communicating with you, either directly or through one of our partners regarding services, updates, inquiries
- complying with legal and regulatory obligations
- detect and prevent fraud
- ensuring the security and integrity of our website, premises and assets
- marketing and advertising
For information about how our partner, Microsoft, uses your personal data visit the Microsoft Privacy Statement.
In compliance with the Jamaica Data Protection Act and its relevant regulations, we may collect personal data related to children, only as necessary to facilitate the provision of internship programs and for insurance benefits if the child is a child of a JBDC employee. We do not knowingly solicit, receive or process personal data related to children for any other purpose.
Log Files
Jamaica Business Development Corporation follows a standard procedure of using log files. These files log visitors when they visit websites. This is done by hosting companies and is part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring or exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Jamaica Business Development Corporation uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and or other information.
Third-Party Privacy Policies and Partnerships
The Jamaica Business Development Corporation (JBDC) Privacy Policy does not extend to third-party advertisers or external websites. We encourage you to review the privacy policies of these third parties directly for detailed information about how they handle your personal data.
However, before partnering with any third-party advertisers, service providers, or websites, JBDC conducts a thorough vetting process to assess their data protection standards and compliance. Where applicable, we establish service level agreements (SLAs) and data protection clauses to ensure that any personal data shared with or accessed by these partners is handled responsibly and in accordance with the Data Protection Act (2020).
Disclosure of Personal Data
Your personal data may be shared with third parties where it is necessary for the operation of our business, including, where:
- service providers or contractors are assisting with business operations
- the regulatory authority requires it or when required by law
- it is required to settle a legal or financial dispute
All third-party recipients of your personal data must adhere to the same or similar data protection standards as JBDC and ensure adequate levels of protection for your rights in relation to the processing of personal data.
We do not sell or lease your personal data to any third party.
Data Storage and Security
JBDC has implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration and destruction as required by the Jamaica Data Protection Act. However, no internet transmission, or electronic or physical storage is entirely secure. While we can guarantee the highest possible security of your personal data in accordance with the resources at our disposal, we cannot guarantee absolute security.
Your Rights as a Data Subject
Subject to legal and regulatory exceptions, as a individual who is the subject of personal data, you have the following rights:
- The right to be informed of how your data is being processed
- The right to access your personal data being processed by us and be provided with a copy of such personal data
- The right to request corrections of inaccuracies or incompleteness to your personal data
- The right to withdraw consent for personal data processing where processing was based on consent
- The right to request the deletion of your personal data (subject to legal and regulatory requirements)
- The right to lodge complaints with the Information Commissioner
Retention of Personal Data
Your personal data will be retained only as long as is necessary to fulfill the purposes outlined in this policy or as long as is required to meet any legal or regulatory obligations.
Updates to Our Privacy Policy
JBDC reserves the right to update this Privacy Policy as required to remain compliant with the law or to reflect operational changes. Any updates made to this Policy will be communicated to you through our website or other appropriate channels.
Consent
By engaging in business with us (including using our online website), you acknowledge that you have read and understand this Privacy Policy and you voluntarily consent to the processing of your data as described in this Privacy Policy.
JBDC’s full legal name, address, and phone is:
Jamaica Business Development Corporation
14 Camp Road,
Kingston
876-881-6146; 876-577-3145
