1. About Us
  2. Business Services
  3. Service Standards
  4. Location & Hours of Operation
  5. Management & Section Leaders
  6. Business Service Providers Network
  7. Events
  8. Jamaica Useful Links
  9. Contact Us

Service Standards

At the Jamaica Business Development Centre, we continue to strive for cost-effective and user-friendly means to make business information easily accessible to the micro ,small and medium business community in Jamaica. When you contact us, you will find a knowledgeable and courteous staff, dedicated to effectively meeting your business information needs...

JBDC Service Standards

We strive to make our services known to you.
  • We treat you with courtesy and respect.
  • Our service is provided in the official language of your choice.
  • We answer phone calls promptly.
  • You can access the Jamaica Business Development Centre in 9285161 .
  • We respond to you within two business days, upon receipt of your request in person, by telephone, fax, mail or Internet.
  • We provide current information, on government business-related products, programs, services and regulations that is accurate, helpful, relevant and timely.
  • If you must be referred, we provide you with the telephone number of the contact which will best assist you. We encourage you to report back on unsuccessful referrals.
  • If we are unable to provide an immediate answer when you first contact us, we will obtain an answer to your question(s) and provide an estimate of the time required for us to get back to you.
  • We strive to serve you through the method of your choice: in person, by telephone fax, mail, e-mail or through the Internet.


If, for any reason, you are not satisfied with our services, we encourage you to let us know and we will do our very best to correct the problem promptly. Please email: info@jbdc.net


Our commitment: providing quality information to the business community.

The Jamaica Business Development Centre is a solution orientation service to information on business-related topics pertinent to entrepreneurs, small businesses and start-up companies.